I just got a comment in reference to a Belleek tea set we sold on eBay and shipped: "WOW. I am completely blown away by the packing job you guys did on this purchase. EBay does not have a rating system high enough to describe the service you provided. This was a score of 12 out of a possible 5 stars." If you've ever handled Belleek, it is about the thinnest and finest china ever made. When I initially saw the message I was dreading that some of it had been broken in shipping but to my pleasant surprise it was merely a compliment. While anyone can sell on eBay, when it comes to some items like this, we really do earn our commission during the packing effort.